Xerox ServicesHigher Education ServicesStudent Support Services
Higher Education

Student Support Services Outsourcing

You invest a lot of time, effort and resources into recruiting and enrolling students. Get the most return on these investments by retaining satisfied, high performing, financially responsible students. Promote student success through graduation and beyond with our extensive outsourcing of student support tools and services.

Default Management and Delinquency Payment

Our analytics tools and one-on-one student loan counseling services help struggling borrowers get back into repayment in a way that works with their lifestyle. These programs help your school identify potential risk and delinquency before it is a problem. We then manage the cohort default rate and increase student retention by virtually extending your financial aid office even after students leave school.

View the Default Management brochure (PDF, 912 KB)
View the Default Aversion and Collection brochure (PDF, 1.46 MB)

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Financial aid processing and call center solutions spurred a 100-fold enrollment increase in 24 months.

See Midwestern University case study 

"Inside Higher Ed" 2014 Survey Results

Campus CFOs say business model is unsustainable. What's their solution?

See survey results 

Enabling the Paperless Campus

Park University lowered costs and streamlined enrollment and financial aid by implementing state-of-the-art workflow systems that also reduce paper.

Read Park case study 

Ideas and Innovation for Schools

Discover how Xerox delivers results to more than 500 schools.

Watch video (2:15)