Xerox ServicesSecurities ServicesTransfer Agent Services
Securities Services


Transfer Agent Services

For more than a decade, ACS Fund Administrators (AFA) has offered transfer agent services, so securities sponsors can focus on their core business.
We advance the transfer agent and investor services professions through education, technology and innovation. And our personalized client service builds lasting relationships.

Our transfer agent services include tools and resources that help companies of all sizes achieve a higher level of efficiency. They include:

Shareholder Relations

We provide telephone support, mailing capabilities and skills to ensure good relations with your shareholders. Our staff will answer your calls promptly and professionally. All calls can be answered in your company name, so callers are comfortable with the service. And all calls are logged so you can receive reports indicating call volume and types of calls received.

Record Keeping

Compliance with the record-keeping requirements of the IRS, SEC and various other government entities requires efficient and complete histories of all account information. Our record-keeping services include:

  • Recording account holder addresses, including registration, mailing and duplicate notice addresses
  • Identifying taxpayer or social security numbers associated with each investor
  • Providing consolidated reporting to fiduciaries for retirement accounts
  • Tracking investment amounts with certificate numbers, share amounts and prices
  • Maintaining capital balances
  • Maintaining complete audit trails of all account changes
  • Providing security features to ensure correct allocation of distributions and income tax allocations
  • Issuing certificates and confirmations to investors

Transfer Agency

After initial issuance of a security, investors need to ensure their securities can be traded or transferred according to SEC and stock exchange requirements. Our transfer agency services include:

  • Providing information and documents to effect the trade or transfer
  • Reviewing requests to ensure compliance with signature guarantees and valid authorization guidelines
  • Executing trades or transfers within the SEC and stock exchange turnaround requirements
  • Issuing replacement certificates and confirms
  • Providing transfer log reports showing all activity

Dividend/Distribution Paying Agent

We can quickly and efficiently issue distribution or dividend payments to investors – via check, electronic funds transfers or dividend reinvestments. We perform monthly bank reconciliations based on downloaded information from the clearing bank.

Tax Return Preparation

We can prepare the following types of tax forms:

  • Partnership K1
  • 1099s
  • 8308
  • State reports
These forms can be reissued to investors upon request via mail, fax or the Internet.
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Investor Relations Support

What a difference a great partner can make.

View IR Support overview (PDF, 1 MB)

Securities Services

A partner for every stage of your issuer's lifespan.

View Securities Services At-a-Glance (PDF, 644 KB)
View Securities Services Brochure (PDF, 1.1 MB)